Terms & Conditions

Effective Date: 1 September 2025

By placing an order with FurryNest (https://furry-nest.com), you agree to the following Terms & Conditions.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • JCB

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

All payments must be made in GBP (British Pounds). Payments in other currencies may be subject to conversion fees charged by your bank or payment provider.

Payment Policy

  • All payments must be completed at the time of checkout.

  • Orders will not be processed, dispatched, or delivered until payment has been successfully confirmed.

  • By completing a purchase, you authorize us to charge your selected payment method for the full order amount.

Security

All transactions on our website are encrypted using SSL (Secure Socket Layer) technology and processed securely via our trusted payment gateway providers.
Your payment information is not stored on our servers.

Refunds

Refunds are issued in accordance with our Return & Refund Policy.
Please review it carefully before making a purchase.

Chargebacks

Unauthorized chargebacks or payment disputes will be investigated and may result in legal action if fraudulent activity is suspected.

Fraud Prevention

FurryNest reserves the right to:

  • Flag, hold, or cancel any order that appears suspicious or potentially fraudulent.

  • Request identity verification or additional documentation for large or unusual orders.

  • Refuse service to any customer who attempts to misuse our payment system.

Contact Information

Business Name: FurryNest
Email: support@furry-nest.com
Phone: +44 7577 075332
Address: 39 Ludgate Hill, London, EC4M 7JN, United Kingdom
Website: https://furry-nest.com
Contact Page: https://furry-nest.com/pages/contact