Frequently Asked Questions (FAQ)

Why should I choose FurryNest?

At FurryNest, we believe pets are family. They deserve the best in comfort, style, and care.
Our mission is to create high-quality products that make your pet happy while perfectly fitting into your home.

How do I place an order?

  1. Select the right size from the drop-down menu on the product page.

  2. Click “Add To Cart”.

  3. Follow the simple checkout steps.
    We’ll prepare your order and notify you once it’s on the way.

I placed an order but haven’t received a confirmation email. What should I do?

  • First, check your spam/junk folder and other email accounts.

  • Still can’t find it? Don’t worry! Just contact us support@furry-nest.com, and one of our support team members will assist you.

When will I receive my order?

We do our best to ship orders quickly.

  • Processing time: 1–2 business days.

  • Delivery time: Usually 3–10 business days, depending on your location.

I never received my package. What should I do?

If your order hasn’t arrived within 20 business days, please reach out to us via the Contact Us page.
Our support team will investigate and make sure you get help right away.