Privacy Policy

Effective Date: 1 September 2025

At FurryNest, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://furry-nest.com, place an order, or contact us.
We comply with the requirements of the UK GDPR, EU GDPR, and other applicable data protection laws.

Information We Collect

We may collect the following personal information when you use our website or services:

  • Your name, email address, and phone number

  • Shipping and billing addresses

  • Order details (products purchased, payment method, transaction details)

  • Browser type, device type, IP address, cookies, and other technical data

  • Information about how you use our website (pages viewed, time spent, clicks)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase or inquiry

  • Provide customer service and support

  • Improve our website, products, and services

  • Send you marketing communications (only if you have opted in)

  • Comply with legal and regulatory obligations

Sharing Your Information

We never sell your personal data.
We may share your information with trusted third parties for the following purposes:

  • Payment processing (e.g., Shopify Payments, PayPal)

  • Order fulfillment and delivery (e.g., Royal Mail, UPS)

  • Analytics and performance monitoring (e.g., Google Analytics, Shopify analytics tools)

These service providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and cart contents

  • Track site performance and user behavior

  • Personalize your browsing and shopping experience

You can manage or disable cookies in your browser settings. Please note that some features of our website may not function properly without cookies.

Your Data Rights (UK GDPR / EU GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal data

  • Request deletion of your personal data

  • Withdraw your consent to marketing communications at any time

  • File a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection authority

To exercise these rights, please contact us at: support@furry-nest.com

Data Storage and Security

We store your personal data on secure servers and protect it using SSL encryption for all transactions.
We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised "Effective Date."

Contact Information

Business Name: FurryNest
Email: support@furry-nest.com
Phone: +44 7577 075332
Address: 39 Ludgate Hill, London, EC4M 7JN, United Kingdom
Website: https://furry-nest.com
Contact Page: https://furry-nest.com/pages/contact