Frequently Asked Questions
Why should you choose us?
At FurryNest, we believe pets are family, and they deserve the best in comfort, style, and care. Our mission is to create high-quality pet products that enhance your pet’s happiness while seamlessly fitting into your home.
How do I place my order?
Simply choose your size from the drop-down menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!
I placed my order, but I have not received my confirmation email yet.
First, double check your spam folder and other email accounts.
Can’t find it? No panic, just contact us and one our customer representative will help you!
When can I expect to receive my product?
We strive to get your order out as soon as possible. Delivery depends on your location but it will take approximately 3-10 business days.
I never received my package, what should I do?
If your item has not arrived within 15 business after having ordered, contact one of our champs through our Contact Us page and we will do our best to help you!